Privacy Policy

1. Who We Are

SnapField Ledger ("SnapField," "we," "us," or "our") is a grain settlement verification platform built for agricultural producers. We help farmers log grain loads, verify settlement accuracy, and track elevator discount schedules. Our platform is operated as a software-as-a-service product accessible via web and mobile browser.

2. What Information We Collect

3. How We Use Your Information

• To provide and operate the SnapField platform and its AI verification features
• To process your grain load photos and run settlement math
• To send you product updates, alerts, and support communications
• To process subscription payments and manage billing
• To detect and prevent fraud, abuse, or security issues
• To improve our product through aggregate usage analytics
• To comply with legal obligations

4. Data Isolation & Multi-Tenancy

Each user's data is strictly isolated. Your loads, documents, settlement records, and elevator schedules are never visible to other users. We enforce row-level security at the database layer so that only you — and SnapField staff for support purposes — can access your records.

5. How We Share Information

We do not sell, rent, or trade your personal information. We share data only in these limited circumstances:

• Service providers: Stripe (payments), cloud infrastructure providers, AI model APIs — all under data processing agreements
• Legal requirements: If required by law, court order, or to protect the rights and safety of SnapField or its users
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may transfer to the new entity under equivalent protections

6. Data Retention

We retain your account and load data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your data within 30 days, except where retention is required by law.

7. Security

We use industry-standard security practices including HTTPS encryption in transit, encrypted storage at rest, and access controls. No system is 100% secure — if you believe your account has been compromised, contact us immediately.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability (receive your data in a common format)

9. Cookies

We use essential cookies and session tokens to keep you logged in and to operate the platform. We do not use advertising or third-party tracking cookies.

10. Children's Privacy

SnapField is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice in the app. Continued use of SnapField after changes take effect constitutes your acceptance.

12. Contact

Questions about this policy? Reach us at support@snapfieldledger.com.